KHS represents a seasoned team of individuals who draw from experiences working with accreditors, industry associations, payers, IT vendors, pharmacy, and the government. These perspectives, paired with the team’s business and technical skills, enable KHS to provide comprehensive, high quality solutions that help move our clients forward.
Our Team
Reid Kiser, MS
Founder & Managing Partner
Reid Kiser is a visionary leader with over 25 years of experience in healthcare quality, performance measurement, and data analytics. As the founder of Kiser Healthcare Solutions, he has played a pivotal role in advancing value-based care, digital quality measurement, and strategic healthcare initiatives. Reid’s career spans influential leadership roles, including Director of the Division of Quality Measurement at CMS, Senior VP at PQA, and General Manager at Inovalon. His expertise in quality measure development, electronic healthcare data exchange, and policy strategy has positioned him as a national thought leader in healthcare quality.
Joshua Caldwell, MS
Managing Partner
Josh Caldwell is a healthcare data and analytics expert with deep experience in HEDIS® data management, quality measurement systems, and business intelligence. With a career spanning leadership roles at UnitedHealthcare, IQVIA, and as Principal of 302 Data, he has managed enterprise-level quality reporting and analytics initiatives. At Kiser Healthcare Solutions, Josh specializes in health plan data integration, quality reporting automation, and business intelligence solutions, leveraging his technical expertise in SQL, Power BI, and data transformation to support payers and providers in optimizing healthcare performance.
Jennifer Bitterman, MBA, RHIA, PMP
Principal, Quality Improvement & Implementation
Jennifer Bitterman is a seasoned healthcare executive with over two decades of experience in quality improvement, care coordination, and patient engagement. She specializes in strategic plan development, regulatory compliance, and project management, helping organizations drive measurable improvements in patient outcomes. Jennifer has held leadership roles at Rainmakers Strategic Solutions and Livanta, where she managed multimillion-dollar portfolios and spearheaded national quality initiatives for CMS. Her expertise in Lean Six Sigma, change management, and business process optimization makes her a trusted advisor in healthcare transformation.
Michael Curran, MPH
Principal, Payor & Healthcare Strategy
Michael Curran has over 30 years of leadership experience in healthcare quality measurement, accreditation, and value-based care. As a recognized expert in HEDIS®, Stars, CAHPS, and digital quality measurement, he has led quality initiatives for major payers, regulatory bodies, and technology vendors. Michael has held executive roles at CitiusTech, Reveleer, and UnitedHealthcare, driving operational efficiency and quality improvement strategies. At Kiser Healthcare Solutions, he advises clients on payor strategy, regulatory compliance, and interoperability, helping organizations navigate the transition to digital measurement and advanced quality reporting.